Why is one of my rewards being checked?

When our anti-fraud checks see something unusual about a claim, for example the connection it came from, a device or network shared with other accounts, or many claims in a short time, the reward is held for a person to look at. Nothing is deducted.

You can see it on the Activity page, under Being checked. If it passes, the points arrive on their own. If it does not, you see This one was not credited, with the general reason. A reward that nobody reviews in time is not credited, with the reason that it was not reviewed in time.

If you think we got it wrong, write to contact@lovele.app and a person reads it. Our team replies within 48-72 hours.