Frequently asked questions
The same questions keep coming back, so the answers live here.
- Do I have to pay anything to use Lovele?
- Where do the rewards come from?
- How much are points worth?
- Can I send points to someone else?
- Do my points expire?
- Why is one of my rewards being checked?
- Why does Lovele use my phone number?
- When can I make my first redemption?
- How long does a redemption take?
- Can I have more than one account?
- I forgot my chat passphrase. What now?
- How do I contact a person?
Contact us
contact@lovele.appOur team replies within 48-72 hours.