How Lovele calls are encrypted

Voice and video calls on Lovele, one to one and in groups, are end-to-end encrypted. Audio and video are encrypted on your device, pass through our LiveKit media servers as encrypted frames, and are decrypted only on the devices of the people in the call. The media servers route the call but cannot decode it.

Each call has a random key, and a new one is made every time someone joins or leaves, so a person who left cannot follow the rest of the call. The key travels over the same end-to-end encrypted channel as your messages. Our server never sees it.

If a browser cannot encrypt call media, Lovele does not start the call. There is no unencrypted fallback. Firefox is not supported for calls for this reason: use another browser or the app.

Lovele and its servers do not record calls and cannot decrypt them: the media is encrypted on the devices. Like any encryption, it cannot stop someone in the call from recording their own screen or using another device.

Our server knows who takes part in a call, when they join and leave, and how long it lasts, and the chat shows an entry for the call. More in What Lovele can and cannot see.